Manage Users

Manage Users

Only Account Admin & Store Admin have the permission to add or manage user information.

Add Users:

  1. Click and open the “Users” tab on the left-hand side of the Payment Center home page. 
  2. Click “Add User” at the top of the section.
  3. Enter the user’s Email, Username and Password. We recommend that all users use a work-related email and not personal emails.
  4. Select the role you would like to assign this user in the “Role” dropdown menu. 
  5. Click “Add User” to save the new user.

Change Password: 

  1. Click and open the “Users” tab on the left-hand side of the Payment Center home page. 
  2. Click the three dots (menu) next to the user and select “Change Password.”

  1. Enter and save the new password for the user.
Additionally, the user can also go to the login page for the Payment Center. https://GoPaybotic.com/Merchant and click “Forgot Password”.
The user will receive an email, sent to the email address on file, and be able to reset their password.

Change Role

1. Click and open the “Users” tab on the left-hand side of the Payment Center home page. 
2. Click the three dots (menu) next to the user and select “Change User Role”. 
3. Change the role and select “Save”.

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Change Email:

To change a user’s email, you will need to remove the old user and create a new user with an updated email address and password.
1. Click and open the “Users” tab on the left-hand side of the Payment Center home page. 
2. Navigate to the end of the row for the user you would like to update and click on the trashcan icon to remove this user. 
3. Click “Add User” at the top of the section.
4. Enter the user’s Email, Username and Password. We recommend that all users use work-related emails and not personal emails.
5. Select the role you would like to assign this user in the “Role” dropdown menu. 
6. Click “Confirm” to save the new user.

Change Username:

To change a user’s username, you will need to remove the old user and create a new user with an updated email address and password.
1. Click and open the “Users” tab on the left-hand side of the Payment Center home page. 
2. Navigate to the end of the row for the user you would like to update and click on the trashcan icon to remove this user. 
3. Click “Add User” at the top of the section.
4. Enter the user’s Email, Username and Password. We recommend that all users use a work-related email and not personal emails.
5. Select the role you would like to assign this user in the “Role” dropdown menu. 
6. Click “Confirm” to save the new user.

Delete Users:

1. Click and open the “Users” tab on the left-hand side of the Payment Center home page.
2. Navigate to the end of the row for the user you would like to update and click on the trashcan icon, “Delete User” to remove this user.