Payment Links
Payment Links allows our merchants to accept payments for pickup and delivery orders by generating secure, shareable links directly from the Payment Center. No system integration required. Links can be copied for manual sharing via text or email, making them ideal for remote order processing.
Generate Payment Links
1. Go to the Payment Links tab.
2. Click "Create New Payment Link" in the upper right hand corner.
3. Enter the "External Order ID" and "Payment Amount" in the form, then click "Create Payment Link" or "Cancel".
4. The "Copy Link" option allows you to send the payment link to the consumer via text or email.
Resend Payment Links
1. The payment link will expire in 12 hours.
2. On the Payment Links main page, click "Send Payment Link" to resend an expired link.
Payment Link Statuses
Please pay special attention for "Pending" status, which indicates that the payment has been taken. Please allow up to 3 business days for the ACH payment to fully process.
Initiated | Link generated, but there has been no payment made |
Pending | Link generated and a payment has been made but it is still processing |
Link Expired | Link generated, but the link has past the expiration of 12 hours |
Voided | The merchant has voided the link via the UI or the payment has failed |
Declined | Link has been attempted to be paid but was declined |
Failed | Link has been attempted to pay for but has failed (Treated same as voided) |
Posted | Link has been paid for |
Void Payment Links
1. Select the circle-backslash icon to void the payment link or "Cancel."